Payment, Delivery & Returns

Payment

If you would like to purchase a watch, please get in touch or complete your order online and we will send you a pro-forma invoice with details of how and where to make your payment.

While we own all the watches advertised on Buysellwatches.co.uk, some watches may not be immediately available for dispatch, for example if the watch is being serviced or held securely off-site. Our product page will notify you if this is the case but we are happy to take a small holding deposit if you want to reserve the watch.

Watches are also available to be purchases though our eBay and Chrono24 platforms.

Delivery – UK Orders

UK delivery is FREE. All deliveries will be sent using a fully insured courier which will require a signature upon receipt.  Order under £2,500 will be sent via Royal Mail Special Delivery.

We aim to post watches within 2 working days of receipt of clear payment.

Collection

We are an online only business. Our office is not available to the public. The cost of not having a showroom and associated insurance and security cost is passed on to you, and is reflected in our competitive prices.

While we feel you will be happy with your watch purchase, we do offer a 14 day full money back guarantee.

Personal Delivery

We like to offer a personal service where possible and would be happy to deliver your watch in person, subject to prior agreement, appointment and clear payment.  Geographical limitations apply.

Delivery – International Orders

For international delivery please contact us for a personalised quote.

You will be responsible for all local fees and taxes in your country.

Returns

We believe you will be delighted with your purchases but there may be occasions when you feel it necessary to return your watch.

You can return items to us by post within 14 days and you will be refunded with the payment method you used to place the order within 5 working days.

Please contact us before posting your watch for a returns reference number.

Items must be returned in their original condition and with all accessories, papers, links, and tag/stickers in place. If the watch not in the same condition, we reserve the right to refuse a refund, or make an appropriate deduction.

Please note that you will be responsible for the costs of returning the watch to us unless the watch is not as described or has developed a fault.